Sanjay T
About Sanjay T
Sanjay T is a Technical Support Engineer at AppsFlyer in Bengaluru, Karnataka, India, with a strong background in customer service and problem-solving. He holds a Bachelor of Engineering in Computer Science from New Horizon College of Engineering and has expertise in data analytics, C++, and data structures.
Work at AppsFlyer
Sanjay T has been employed at AppsFlyer as a Technical Support Engineer since 2021. He operates from Bengaluru, Karnataka, India, and has accumulated three years of experience in this role. His responsibilities include providing technical assistance and support to users, ensuring a smooth experience with the company's products. Sanjay's focus on customer service has contributed to enhancing user satisfaction and resolving technical issues efficiently.
Previous Experience at MoEngage Inc.
Before joining AppsFlyer, Sanjay T worked at MoEngage Inc. as a Senior Solutions Engineer from 2019 to 2021. During his two years in this position, he developed skills in customer engagement solutions and technical support. His role involved addressing client needs and providing tailored solutions, which helped improve the overall customer experience.
Education and Expertise
Sanjay T earned a Bachelor of Engineering (BE) in Computer Science from New Horizon College of Engineering, completing his studies from 2016 to 2019. His educational background has equipped him with strong technical skills, particularly in C++ and Data Structures. These skills are essential for developing efficient software solutions and contribute to his effectiveness in technical support roles.
Customer Service Background
Sanjay T has a robust background in customer service, which is integral to his role as a Technical Support Engineer. He emphasizes enhancing user experience and satisfaction through a solution-focused approach. His commitment to effective problem-solving in technical support scenarios has been a key aspect of his professional development.
Data Analytics Skills
Sanjay T possesses strong skills in Data Analytics, allowing him to extract meaningful insights from complex datasets. This expertise supports his ability to analyze user feedback and technical issues, contributing to improved support strategies and user satisfaction.