Shlomo Lockerman
About Shlomo Lockerman
Shlomo Lockerman is a Product Support Expert at AppsFlyer, where he has worked since 2019. He specializes in troubleshooting complex scenarios and provides tailored solutions for strategic clients.
Current Role at AppsFlyer
Shlomo Lockerman serves as a Product Support Expert at AppsFlyer, a position he has held since 2019. In this role, he works cross-departmentally to provide solutions to strategic clients. He acts as a knowledge expert for the tier 1 enterprise support team, ensuring that clients receive effective and timely assistance. His responsibilities include troubleshooting complex scenarios and devising creative solutions tailored to individual client needs.
Previous Experience in Support Engineering
Before joining AppsFlyer, Shlomo Lockerman held various positions in support engineering. He worked at Tune as a Sales Engineer from 2014 to 2016 and as a Software Support Engineer for MobileAppTracking from 2013 to 2014. He also served as a Lead Support Engineer at Axonite from 2016 to 2017 and as a Support Engineer at Tune for HasOffers from 2012 to 2013. His experience in these roles has equipped him with the skills necessary for effective client support.
Educational Background
Shlomo Lockerman has a diverse educational background. He earned a Bachelor of Arts degree in Philosophy, Politics, Law, and Judaic Studies from Binghamton University, where he studied from 2003 to 2007. He also studied Interactive Design at Ariel University, obtaining a certificate from 2009 to 2010. Additionally, he completed a Microsoft.Net certification at John Bryce from 2010 to 2011. This combination of studies supports his technical and analytical skills.
Technical Specialization
Shlomo Lockerman specializes in troubleshooting complex scenarios using data analysis techniques. He is proficient in handling data formats such as JSON, XML, Excel, and JavaScript. His technical expertise allows him to effectively address client issues and implement solutions that meet their specific needs.
Early Career Experience
Shlomo Lockerman began his career as a Webmaster at NGO Monitor from 2007 to 2008. This early experience provided him with foundational skills in web management and support. His subsequent roles in support engineering have built upon this foundation, leading to his current position at AppsFlyer.