Shreyans Mehta
About Shreyans Mehta
Shreyans Mehta is a Customer Success Group Leader with extensive experience in customer success management and a background in software engineering. He has worked at prominent companies such as AppsFlyer and Near, and he advocates for using customer insights to improve product offerings.
Work at AppsFlyer
Shreyans Mehta currently holds the position of Customer Success Group Leader at AppsFlyer, a role he has occupied since 2024. Prior to this, he served as Customer Success Team Lead at the same company from 2019 to 2024. His tenure at AppsFlyer has been marked by a focus on enhancing customer experiences and driving product adoption. He is based in Bengaluru, Karnataka, India, where he leads initiatives aimed at fostering customer relationships and ensuring satisfaction with AppsFlyer’s offerings.
Education and Expertise
Shreyans Mehta studied at SP Jain School of Global Management, where he earned a Master of Global Business with a specialization in Marketing from 2014 to 2015. His educational background supports his expertise in Adtech and MarTech, particularly in the area of Connected TV. This academic foundation has equipped him with the skills necessary to analyze market trends and leverage customer insights effectively.
Background
Shreyans Mehta began his career as a Software Engineer at Mphasis, where he worked from 2011 to 2013 in Pune, Maharashtra, India. He transitioned to the customer success field, taking on roles at Near as a Customer Success Manager from 2015 to 2019 in Bengaluru Area, India. His early experiences in technology and customer engagement laid the groundwork for his subsequent leadership roles in customer success.
Achievements
Shreyans Mehta has been recognized twice as a top 100 global customer success strategist. His advocacy for leveraging customer insights to enhance product and service offerings has contributed to his reputation in the industry. He promotes a culture of collaboration and innovation within customer success teams, emphasizing the importance of teamwork in achieving customer satisfaction and business goals.
Previous Work Experience
Before his current role at AppsFlyer, Shreyans Mehta worked at Near as a Customer Success Manager for four years, from 2015 to 2019. He also completed a Market Research and Consulting Internship at IDC in 2015 for four months in Singapore. These roles provided him with valuable experience in customer engagement and market analysis, which he has applied throughout his career.