Yunkang Zhang
About Yunkang Zhang
Yunkang Zhang is the Director of Support for GCR at AppsFlyer, where he has worked since 2020. He has a background in computer science and extensive experience in support engineering, having previously held positions at TIBCO Software Inc. and HP.
Current Role at AppsFlyer
Yunkang Zhang currently serves as the Director of Support for the Greater China Region (GCR) at AppsFlyer. He has held this position since 2020 and is based in Beijing, China. In this role, he oversees support operations and ensures that clients receive effective assistance with AppsFlyer’s products and services.
Previous Experience at AppsFlyer
Before becoming the Director of Support, Yunkang Zhang worked as the Support Engineer Team Lead at AppsFlyer from 2015 to 2020. During his five years in this role, he managed a team of support engineers and contributed to enhancing customer satisfaction through effective problem resolution and support strategies.
Work History at TIBCO Software Inc.
Yunkang Zhang began his career as a Support Engineer at TIBCO Software Inc. from 2009 to 2012. He worked in Beijing for three years, where he gained valuable experience in providing technical support and troubleshooting software issues.
Educational Background in Computer Science
Yunkang Zhang earned a Bachelor’s degree in Computer Science from 东北大学, where he studied from 2001 to 2005. His education provided a solid foundation in software engineering principles and practices, which he has applied throughout his career.
Skills and Specializations
Yunkang Zhang specializes in automating data-intensive business processes. He possesses strong problem-solving abilities, particularly in software engineering, which enable him to address complex technical challenges effectively. He also emphasizes staying current with the latest developments and technologies in the market.