Luke Richter

Strategic Account Manager @ Appsmith

About Luke Richter

Luke Richter is a Strategic Account Manager with extensive experience in sales and account management across various technology companies. He has a strong background in securing high-value contracts and improving customer retention rates.

Current Role at Appsmith

Luke Richter serves as a Strategic Account Manager at Appsmith since 2024. In this role, he focuses on managing key accounts and developing strategic relationships to drive business growth. His responsibilities include identifying customer needs, providing tailored solutions, and ensuring client satisfaction.

Previous Experience at Tray.io

Prior to his current position, Luke Richter held multiple roles at Tray.io. He worked as a Senior Account Manager and Platform Team Lead for five months in 2022, following a year as an Account Manager from 2021 to 2022. Additionally, he served as a Strategic Account Director in 2023 for nine months, contributing to the company's account management strategies.

Career Background in Sales

Luke Richter has extensive experience in sales across various organizations. He worked at Productboard as an Enterprise Account Executive from 2019 to 2021 and previously at Mixpanel as an Account Executive from 2014 to 2016. His early career included roles at AppDynamics, where he served as an Inside Sales Representative and Business Development Representative.

Education and Academic Background

Luke Richter earned a Bachelor of Science in Business from California Polytechnic State University-San Luis Obispo, where he studied Entrepreneurship and Marketing, with a minor in Statistics and Economics. His academic tenure spanned from 2007 to 2011, providing a strong foundation for his career in sales and account management.

Achievements in Sales Performance

Throughout his career, Luke Richter has consistently ranked in the top 10% of performers over the past five years, highlighting his strong sales capabilities. He has secured multi-year, six-figure contracts with Fortune 500 companies and has a proven track record of increasing the net retention rate of strategic customers during challenging economic periods.

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