William Patterson
About William Patterson
William Patterson is a Network Administrator with over 12 years of experience at Apptricity and a background in various IT roles, including positions at The Apollo Group and Hilton Hotels Worldwide. He holds multiple certifications, including CCNA, A+, MCSA, and Network+, and specializes in technical LAN support and network configuration.
Work at Apptricity
William Patterson has been employed at Apptricity as a Network Administrator since 2012. In this role, he specializes in Tier 2 technical LAN support, managing Windows Active Directory 2003, and configuring Avaya VOIP clients. He is also skilled in configuring Cisco 2600 routers. His extensive experience in network administration contributes to the efficient operation of Apptricity's IT infrastructure.
Previous Experience in IT
Before joining Apptricity, William Patterson held various IT positions. He worked as an IT Campus Technician at The Apollo Group from 2010 to 2011 and at West Coast University from 2011 to 2012. Additionally, he served as a Network Specialist at Hilton Hotels Worldwide from 2006 to 2010. His role at I3 Inc in Tikrit, Iraq involved hardware support and technical refresh of laptops, as well as software rollout of Microsoft Office 2007.
Education and Certifications
William Patterson earned his CCNA certification from Cisco Academy at Indiana Adult Career Center in November 2002. He also completed A+ Certification, MCSA Certification in Windows 2000, and Network+ Certification at New Horizons Learning Center in Indianapolis, Indiana. He studied at The University of Phoenix from 2006 to 2007 and attended Indiana Business College from 2003 to 2005.
Technical Skills and Specializations
William Patterson possesses a range of technical skills relevant to network administration. He specializes in Tier 2 technical support, with experience in configuring network backup services on a 2008 Microsoft Server. His expertise includes managing Windows Active Directory and providing support for IKON Business Printers. He has also developed maintenance procedures for student computers at the University of Phoenix.