Shivani Shukla
About Shivani Shukla
Shivani Shukla is a Customer Success Manager specializing in ASO at AppTweak, where she has worked since 2022 in Bengaluru, India. She has a background in marketing, having held positions at Grasim Industries, Godrej Group, and MarketsandMarkets, and holds an MBA in Marketing from Narsee Monjee Institute of Management Studies.
Work at AppTweak
Shivani Shukla has been serving as a Customer Success Manager and ASO Expert at AppTweak since 2022. In this role, she focuses on enhancing customer satisfaction and optimizing app store performance for clients. Her expertise in App Store Optimization (ASO) enables her to provide valuable insights and strategies to improve app visibility and user acquisition. Based in Bengaluru, Karnataka, India, she has contributed to the company's mission of supporting businesses in maximizing their app potential.
Previous Experience in Marketing and Management
Prior to her current role, Shivani Shukla worked at Grasim Industries Limited as a Marketing Management Trainee for four months in 2017. She gained foundational experience in marketing strategies during this time. Following this, she held the position of Senior Executive at Godrej Group from 2020 to 2022, where she further developed her skills in customer engagement and marketing operations. Additionally, she served as a Strategic Growth Analyst at MarketsandMarkets™ from 2018 to 2019, focusing on market analysis and growth strategies.
Education and Expertise
Shivani Shukla completed her MBA in Technology with a specialization in Marketing from Narsee Monjee Institute of Management Studies. Her academic journey spanned from 2013 to 2018, during which she acquired essential knowledge in marketing principles and management practices. This educational background supports her current expertise in customer success and app store optimization, allowing her to effectively address client needs in her professional roles.
Career Progression
Shivani Shukla's career has progressed through various roles in marketing and customer success. After her initial experience as a Marketing Management Trainee at Grasim Industries, she transitioned to a Strategic Growth Analyst role at MarketsandMarkets™, where she focused on market insights. Her subsequent position as Senior Executive at Godrej Group allowed her to deepen her understanding of customer relations. Since joining AppTweak in 2022, she has leveraged her diverse experiences to excel in her current role.