Abhishek A.
About Abhishek A.
Abhishek A. is a Manager of Customer Success at AppViewX, with a diverse background in project management and business analysis across various IT companies. He has held roles at American Express, Collabera Inc., Symantec, RGP, and TEKsystems, and possesses certifications in PRINCE2, PMI, and Scrum Master.
Work at AppViewX
Abhishek A. serves as the Manager of Customer Success at AppViewX, a position he has held since 2023. His role involves ensuring customer satisfaction and success through effective management of customer relationships and service delivery. AppViewX operates in a hybrid work environment, allowing for flexibility in work arrangements.
Previous Experience in Customer Success and Project Management
Prior to joining AppViewX, Abhishek A. accumulated significant experience in various roles. He worked at TEKsystems as a Program Manager from 2020 to 2023, and at RGP as a Project Manager from 2019 to 2020. His tenure at Symantec as a Project Manager in the Program Management Office from 2017 to 2019 further solidified his expertise in project management.
Professional Background in IT and Business Analysis
Abhishek A. has a diverse background in the IT sector, having worked as a Senior Information Technology Business Analyst at Collabera Inc. from 2016 to 2017. He also held a position at American Express as a Senior Account Protection Specialist from 2012 to 2013. His experience spans various product-based IT companies, including Symantec and Ericsson.
Certifications and Project Management Expertise
Abhishek A. holds several certifications in project management, including PRINCE2, PMI, and Scrum Master. These certifications reflect his strong foundation in project management methodologies and his commitment to professional development. He has extensive experience using Service Now as a project management tool, focusing on enhancing its features and functionalities.
International Exposure and Business Transformation Initiatives
Abhishek A. has gained international exposure through his B1-B2 visa to California. He has been involved in leading business transformation initiatives and improving processes within organizations, showcasing his ability to drive change and enhance operational efficiency.