Adheip Krishnan
About Adheip Krishnan
Adheip Krishnan is a Manager of Customer Success with over 10 years of experience in Enterprise IT Infrastructure Support and Customer Support. He currently works at AppViewX and possesses skills in network engineering, operations, and performance analysis.
Current Role at AppViewX
Adheip Krishnan serves as the Manager of Customer Success at AppViewX, a position he has held since 2021. In this role, he focuses on enhancing customer experiences and optimizing service delivery. His responsibilities include managing customer relationships and ensuring that the company's solutions meet client needs. He operates from Bengaluru, Karnataka, India, and has been instrumental in driving customer satisfaction and engagement.
Professional Experience in IT Infrastructure Support
Adheip Krishnan has over 10 years of experience in the Enterprise IT Infrastructure Support domain and Customer Support. His career includes significant roles at major companies, such as HP, where he worked as a Subject Matter Expert, and Akamai Technologies, where he held various positions including Senior Client Services Manager and Service Manager. His expertise encompasses network engineering, operations, and performance analysis.
Educational Background
Adheip Krishnan studied Electronics and Communications Engineering at Visvesvaraya Technological University, earning a Bachelor of Engineering (B.E.) from 2006 to 2011. He also pursued further education in Data Processing at the Indian Institute of Management Bangalore, completing a Data Science program in 2018. Additionally, he achieved a High School Diploma from Bethany High School.
Skills and Expertise
Adheip possesses a range of skills relevant to his field, including network engineering, operations management, and performance analysis. He is known for his ability to manage geographically diverse teams and optimize network infrastructure to reduce redundancy. His deep technological expertise in IT Operations and Management supports his role in leading server management and monitoring tools.
Leadership and Communication Skills
Adheip Krishnan is recognized for his excellent written and verbal communication skills. He has a deep understanding of customer experience, which enables him to identify product gaps effectively. His leadership style emphasizes a growth mindset, allowing him to innovate processes and coach teams. He is committed to delivering services with integrity and trust, aiming to optimize customer experiences.