Bala Arunachalam
About Bala Arunachalam
Bala Arunachalam serves as the Customer Success Manager for EMEA at AppViewX, bringing over nine years of experience in customer-facing roles within the tech industry. His career includes various positions in business development and sales engagement, demonstrating a versatile skill set in client relationship management.
Work at AppViewX
Bala Arunachalam currently serves as the Customer Success Manager for the EMEA region at AppViewX, a position he has held since 2023 in Chennai, Tamil Nadu, India. His role involves ensuring customer satisfaction and success, leveraging his extensive experience in customer-facing roles. Prior to this, he worked at AppViewX in various capacities, including Associate Manager - Business Development and Sr. Business Development Executive, showcasing his growth within the company.
Professional Experience
Bala Arunachalam has over nine years of experience in customer-facing roles within the tech industry. He has held multiple positions at Hippo Video, including Account Executive, Senior Account Executive, and Sales Engagement Manager, from 2019 to 2023. His career began at VySystems as a Business Development Executive before transitioning to AppViewX, where he developed a strong foundation in business development and customer success.
Education and Expertise
Bala Arunachalam holds a Bachelor of Engineering (B.E.) in Computer Science from Annamalai University, which he attended from 2007 to 2011. He furthered his education by obtaining a Master of Business Administration (MBA) in Marketing from SRM University, completing his studies from 2012 to 2014. His educational background supports his expertise in both technical and business domains.
Background
Bala Arunachalam completed his Higher Secondary education in Mathematics and Computer Science at SRM Nightingale School from 2005 to 2007. His early academic focus laid the groundwork for his later studies in engineering and business, contributing to his comprehensive understanding of technology and customer relations.
Career Progression
Bala Arunachalam's career trajectory demonstrates significant advancement from entry-level positions to management roles. He began as a Business Development Executive at VySystems and AppViewX, gradually moving up to roles with greater responsibility, including Senior Account Executive and Customer Success Manager. His diverse experience in business development and customer success highlights his adaptability and skill in client relationship management.