Bawani Patil
About Bawani Patil
Bawani Patil is a Customer Success Manager currently working at AppViewX in Bengaluru, Karnataka, India. With a background in cybersecurity and cloud security, he has held various roles in customer success and technical support across multiple companies, including Zscaler and Microland Limited.
Current Role at AppViewX
Bawani Patil serves as a Customer Success Manager at AppViewX, a position he has held since 2023. He operates in a hybrid work environment in Bengaluru, Karnataka, India, balancing remote and in-office responsibilities. In this role, he focuses on enhancing customer satisfaction and success, leveraging his expertise in cybersecurity and cloud security.
Previous Experience at Zscaler
Before joining AppViewX, Bawani Patil worked at Zscaler for three years, from 2020 to 2023. He held the position of Field Customer Success Manager, where he was responsible for managing customer relationships and ensuring successful implementation of Zscaler's solutions. Prior to this role, he was a Level 2 Support Engineer at Zscaler from 2016 to 2020, providing technical support and troubleshooting assistance.
Background in Network Engineering
Bawani Patil began his career as a Network Engineer at Microland Limited, where he worked for two years from 2014 to 2016. This role provided him with foundational knowledge in network systems and operations, which he later applied in his customer success roles.
Education and Expertise
Bawani Patil holds a Bachelor's degree in Electrical and Electronics Engineering from Visvesvaraya Technological University, where he studied from 2010 to 2014. His educational background, combined with his professional experience, has equipped him with expertise in both cybersecurity and cloud security.
Sales and Customer Service Skills
Bawani Patil possesses a strong background in sales and customer service. His skills in these areas have contributed to increased customer success and satisfaction across various industries, highlighting his ability to build and maintain effective customer relationships.