Christopher Ravi
About Christopher Ravi
Christopher Ravi is a professional in Customer Success with a Master's degree in Computer Networking from Wichita State University. He has extensive experience in the networking industry, having held various managerial roles at companies such as Extreme Networks, VeloCloud, Tata Communications, and Cisco.
Work at AppViewX
Christopher Ravi has been working at AppViewX since 2020 in the Customer Success department. In this role, he focuses on ensuring customer satisfaction and enhancing the overall client experience. His responsibilities include managing customer relationships and driving the adoption of AppViewX's solutions.
Education and Expertise
Christopher holds a Master's degree in Computer Networking from Wichita State University. He also earned a Bachelor of Engineering (B.E.) in Electronics and Communications Engineering from Anna University. His academic background supports his expertise in networking technologies and customer success strategies.
Background in Networking and Support
Christopher has extensive experience in the networking industry, having worked in various roles that emphasize customer support and technical operations. He served as Manager of Technical Support for the APAC region at Extreme Networks and held senior positions at VeloCloud, Tata Communications, and Cisco. His roles have involved managing teams and developing processes to enhance service delivery.
Achievements in Customer Success
Throughout his career, Christopher has specialized in building high-performing teams and developing effective processes within the networking sector. His experience includes leading customer success initiatives and technical support operations, particularly in the APAC region. He has a strong background in SD-WAN technology, specifically with VMware's VeloCloud.
Professional Experience Prior to AppViewX
Before joining AppViewX, Christopher held significant positions at VeloCloud, Tata Communications, and Cisco. He was the Head of APAC Customer Success and Technical Support at VeloCloud from 2018 to 2020. His earlier roles included Senior Manager at Tata Communications and Manager of Service Operations at Cisco, where he developed skills in partner management and customer engagement.