Shagun S.
About Shagun S.
Shagun S. is an experienced escalation lead currently working at AppViewX, where he has been employed since 2021. He has a background in Electrical, Electronics, and Communications Engineering, holding both a Bachelor of Technology and a Diploma in the field.
Work at AppViewX
Currently, Shagun S. serves as an Escalation Lead at AppViewX, a role he has held since 2021. In this position, he is responsible for managing customer escalations and ensuring timely resolutions to complex issues. Prior to this role, he worked as a Solution Support Engineer at the same company from 2019 to 2021. His experience in these roles contributes to the effective support and service delivery at AppViewX.
Previous Experience at Oracle
Shagun S. worked at Oracle as a Network Analyst from 2015 to 2019. During his four years in this role, he was based in the Bengaluru Area, India. His responsibilities included analyzing network systems and providing solutions to enhance performance and reliability.
Experience at Wipro Infotech
Before his tenure at Oracle, Shagun S. was employed at Wipro Infotech as an Engineer from 2013 to 2015. He worked in Gurgaon, India, where he contributed to various engineering projects and supported technical operations.
Education and Expertise
Shagun S. holds a Bachelor of Technology (BTech) degree in Electrical, Electronics and Communications Engineering from CBS Group of Institutions, which he completed from 2013 to 2016. Additionally, he earned a Diploma in Electrical, Electronics and Communications Engineering from Govt Polytechnic for Women Kandaghat, Solan, from 2009 to 2012. His educational background provides a strong foundation for his roles in technology and engineering.
Early Education
Shagun S. completed his early education at Model Public High School Baldwara in Mandi, Himachal. This foundational education set the stage for his subsequent studies in engineering and technology.