Shagun Sharma
About Shagun Sharma
Shagun Sharma is an Escalation Lead at AppViewX, where he has worked since 2021. He has a background in Electrical, Electronics, and Communications Engineering and has previously held positions at Oracle and Wipro Infotech.
Work at AppViewX
Shagun Sharma has been serving as an Escalation Lead at AppViewX since 2021. In this role, Shagun is responsible for managing escalated issues and ensuring timely resolution for clients. Prior to this position, Shagun worked as a Solution Support Engineer at AppViewX from 2019, accumulating five years of experience in the Bengaluru Area, India. This dual experience at AppViewX highlights Shagun's expertise in customer support and technical problem-solving.
Previous Experience at Oracle
Before joining AppViewX, Shagun Sharma worked at Oracle as a Network Analyst from 2015 to 2019. During this four-year tenure in the Bengaluru Area, India, Shagun focused on network-related tasks, contributing to the operational efficiency of the organization. This experience provided a solid foundation in network analysis and support.
Career at Wipro Infotech
Shagun Sharma began their professional career at Wipro Infotech, where they worked as an Engineer from 2013 to 2015. This two-year role in Gurgaon, India, allowed Shagun to gain practical experience in engineering, further enhancing their technical skills and knowledge in the field.
Education and Qualifications
Shagun Sharma holds a Bachelor of Technology (BTech) degree in Electrical, Electronics, and Communications Engineering from CBS Group of Institutions, which was completed from 2013 to 2016. Additionally, Shagun earned a Diploma in Electrical, Electronics, and Communications Engineering from Govt Polytechnic for Women Kandaghat, Solan, from 2009 to 2012. This educational background provides a strong technical foundation for Shagun's career in engineering and support roles.