Sweta Lakra
About Sweta Lakra
Sweta Lakra is a Senior Manager of Customer Success with extensive experience in the technology sector. She has held various roles in customer success at companies such as Zscaler, Aryaka Networks, and AppViewX, where she currently works.
Current Role at AppViewX
Sweta Lakra currently holds the position of Senior Manager - Customer Success at AppViewX. She has been with the company since 2021, initially starting as Manager, Customer Success. In her role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer success management.
Previous Experience in Customer Success
Before joining AppViewX, Sweta Lakra worked in various customer success roles. She served as a Customer Success Manager at ColorTokens, Inc. from 2020 to 2021. Prior to that, she was an Associate Customer Success Manager at Aryaka Networks from 2017 to 2018 and a Customer Success Executive at Aryaka Networks from 2015 to 2017. Her experience spans multiple companies and roles, contributing to her expertise in customer success.
Career Background
Sweta Lakra began her career as an Engineer Trainee at Cognizant Technology Solutions in 2014. She transitioned to a Senior System Executive role at Cognizant in 2015, where she worked for seven months. Following this, she gained experience in customer success roles at Aryaka Networks and Zscaler, further developing her skills in customer management.
Educational Qualifications
Sweta Lakra earned her Bachelor of Technology (B.Tech.) in Information Technology from DR M.G.R University. This educational background provided her with a solid foundation in technology, which she has applied throughout her career in various technical and customer-facing roles.