Michael Wang
About Michael Wang
Michael Wang is a Customer Reliability Engineer currently employed at Aptible since 2022. He has a background in Electrical and Computer Engineering from Duke University and has held various engineering and technical roles at companies such as Epic, Morningstar, and Nanova Biomaterials.
Current Role at Aptible
Michael Wang serves as a Customer Reliability Engineer at Aptible, a position he has held since 2022. In this role, he focuses on ensuring customer satisfaction and reliability in the company's services. His responsibilities include monitoring system performance, addressing customer concerns, and implementing solutions to enhance service reliability.
Previous Experience at Epic
Prior to his current role, Michael worked at Epic as a Technical Services Engineer from 2019 to 2021. During his two years at the company, located in Verona, Wisconsin, he provided technical support and solutions to clients, contributing to the overall efficiency of the company's service delivery.
Internship Experience at Morningstar
In 2018, Michael gained experience as a Software QA Intern at Morningstar for two months in the Greater Chicago Area. His internship involved testing software applications and ensuring quality standards were met, which provided him with valuable insights into software development and quality assurance processes.
Educational Background at Duke University
Michael Wang earned a Bachelor of Science in Electrical and Computer Engineering from Duke University, studying from 2015 to 2019. His education provided him with a strong foundation in engineering principles, preparing him for various roles in the technology sector.
Research Assistant Role at Purdue University
In 2017, Michael worked as a Research Assistant at Purdue University for seven months. His role involved assisting in research projects, which enhanced his analytical skills and provided practical experience in the field of engineering.