Heather Carroll, Pmp, Cmp
About Heather Carroll, Pmp, Cmp
Heather Carroll is an Organizational Change Management Analyst at Aptive Resources, where she has worked since 2020. She has a diverse background in event management and project management, with previous roles at the U.S. Department of the Treasury and Marriott International.
Work at Aptive Resources
Heather Carroll has been serving as an Organizational Change Management Analyst at Aptive Resources since 2020. In this role, she focuses on facilitating organizational transitions and ensuring that change initiatives are effectively implemented. Her responsibilities include analyzing change impacts, developing communication strategies, and supporting stakeholders throughout the change process. With four years of experience in this position, she contributes to the company's mission of delivering innovative solutions to clients.
Previous Experience in Government and Events Management
Before joining Aptive Resources, Heather Carroll worked at the U.S. Department of the Treasury as a Special Events and Conference Manager from 2015 to 2018. In this capacity, she managed high-profile events and conferences, enhancing her expertise in event coordination. Additionally, she held the position of Meeting & Event Manager at Experient, a Maritz Global Events Company, from 2018 to 2020, where she further developed her skills in managing large-scale events.
Project Management Background
Heather Carroll has a solid foundation in project management, having worked as a Project Manager at Obsidian Business Planning Solutions from 2014 to 2015. Her role involved overseeing project timelines, budgets, and deliverables. This experience complements her extensive background in event management, particularly during her tenure at Marriott International, where she served as an Event Manager from 2010 to 2014 and as an Operations Supervisor from 2009 to 2010.
Education and Expertise
Heather Carroll earned a Bachelor of Business Administration (BBA) in Hospitality & Tourism Management from James Madison University, where she studied from 2005 to 2009. Her educational background lays the groundwork for her extensive experience in event management and organizational change. She possesses certifications such as Project Management Professional (PMP) and Certified Meeting Professional (CMP), which further validate her expertise in managing complex projects and events.
Skills and Competencies
Heather Carroll demonstrates a range of skills essential for her roles in change management and event coordination. She excels in budget development and management, ensuring that projects align with financial goals. Her strong abilities in creative program design and execution, along with exceptional customer relationship management, contribute to successful project outcomes. Known for her communication and organizational skills, she enhances project deliverables and fosters collaboration among stakeholders.