Jimmy Martin
About Jimmy Martin
Jimmy Martin is the Manager of Technical Account Managers at Aqua Security, where he has worked since 2021. He has extensive experience in technical consulting and customer success, having held various roles at companies such as Red Hat, Diamanti, and Sysdig.
Current Role at Aqua Security
Jimmy Martin serves as the Manager of Technical Account Managers at Aqua Security. He has held this position since 2021 in Charlotte, North Carolina. In this role, he coaches customer success teams to enhance their effectiveness in supporting customer achievements. He actively collaborates with engineering and product teams to improve platform capabilities.
Previous Experience at Red Hat
Before joining Aqua Security, Jimmy worked at Red Hat as a Senior Consultant from 2016 to 2017. His tenure lasted one year and took place in Bentonville, Arkansas. During this time, he gained valuable experience in consulting and client engagement.
Professional Background at Diamanti
Jimmy held the position of Director of Global Professional Services and Senior Customer Success Engineering Ninja at Diamanti from 2018 to 2021. His three-year experience in Charlotte, North Carolina, involved managing client relationships and ensuring customer success.
Education and Technical Skills
Jimmy studied Computer Science at the University of Arkansas - Fort Smith. He also attended the University of Arkansas. His educational background supports his passion for open source technologies and his ability to engage in technical discussions with customers, engineers, and architects.
Coaching and Relationship Management
Jimmy is skilled at managing and building relationships with clients. He enjoys delivering presentations and has a talent for easing tensions, often becoming the go-to person when issues arise. His focus on customer success and team effectiveness is a key aspect of his professional approach.