Meirav Giller
About Meirav Giller
Meirav Giller is a Senior Escalation Manager at Aqua Security, where she has worked since 2024. She has extensive experience in managing customer escalations globally and has held various engineering and project management roles across multiple companies since 2004.
Work at Aqua
Meirav Giller currently holds the position of Senior Escalation Manager at Aqua Security, having joined the company in 2024. In this role, she is responsible for managing customer escalations and ensuring effective communication between clients and the company. Prior to her current position, she served as an Escalation Manager at Aqua Security from 2021 to 2024, where she gained valuable experience in handling complex customer issues.
Previous Experience
Before her tenure at Aqua Security, Meirav Giller worked at Signalhorn as a Solution Engineer from 2016 to 2018. She also held multiple roles at SkyVision, including Technical Support from 2004 to 2005, Project Manager and Technical Account Manager from 2006 to 2010, Presales Engineer from 2010 to 2014, and Project Manager from 2014 to 2016. Additionally, she served as a Customer Project Manager at ThetaRay from 2018 to 2020.
Education and Expertise
Meirav Giller earned her Bachelor's Degree in Electrical, Electronics and Communications Engineering from the Holon Institute of Technology, completing her studies from 2001 to 2005. Her educational background provides a strong foundation for her technical roles in the technology sector. She demonstrates strong matrix team leadership skills and excels in managing multiple projects and tasks simultaneously.
Customer Escalation Management
Meirav Giller possesses extensive experience in managing customer escalations across multiple continents, including Africa, Europe, and North America. Her excellent communication and customer interfacing skills contribute to her ability to build long-term relationships with clients. This expertise is essential in her role as a Senior Escalation Manager, where she addresses and resolves critical customer issues.