Omri Yehudai
About Omri Yehudai
Omri Yehudai is a Technical Support Engineer at Aqua Security, where he has contributed to customer support strategies and improved technical support processes since 2021. He has a background in Computer Science and Full Stack Web Development, along with experience as a Training Instructor in the Israel Defense Forces.
Work at Aqua
Omri Yehudai has been employed at Aqua Security as a Technical Support Engineer since 2021. In this role, he has participated in the development and implementation of customer support strategies. His responsibilities include engaging in cross-functional collaboration with product and engineering teams to resolve complex technical issues. Omri has also contributed to enhancing technical support processes, which has led to improved response times and increased customer satisfaction.
Education and Expertise
Omri Yehudai studied Computer Science at Amit4Life for 11 months in 2021. He also attended Developers.Institute, where he completed a Full Stack Web Development program focused on Python from 2020 to 2021. This educational background has equipped him with the necessary skills for his current role in technical support, particularly in addressing complex technical challenges.
Background
Before joining Aqua Security, Omri Yehudai served in the Israel Defense Forces as a Training Instructor from 2017 to 2019. This experience provided him with valuable skills in leadership and instruction. Following his military service, he worked at Mmuze as a Content Reviewer for three months in 2019, where he was involved in content evaluation in the Herzliya Area, Israel.
Professional Development
Throughout his career, Omri Yehudai has focused on enhancing technical support processes. His contributions have led to improvements in response times and overall customer satisfaction. His ability to collaborate with various teams within Aqua Security demonstrates his commitment to professional development and effective problem-solving in technical environments.