Chad Freeman
About Chad Freeman
Chad Freeman is a Customer Engagement Representative at Aqueduct Technologies, Inc., with a diverse professional background in marketing, customer service, and security. He holds a Bachelor of Arts in History from Salem State University and has experience in various roles across multiple organizations since 2007.
Current Role at Aqueduct Technologies
Chad Freeman is currently employed as a Customer Engagement Representative at Aqueduct Technologies, Inc. He has held this position since 2021, contributing to the company's customer service and engagement strategies for three years. His role involves interacting with customers to enhance their experience and address their needs effectively.
Previous Experience in Customer Service and Marketing
Prior to his current role, Chad Freeman worked at EBSCO Industries, Inc. as a Marketing Specialist focusing on RFPs from 2016 to 2020. He also served as a Service Advisor at iTeam for four months in 2015. His experience includes working as a Reservationist/Guest Service Agent at Crowne Plaza Boston North Shore and Coco Key Water Resort from 2007 to 2008, where he developed skills in customer service and guest relations.
Educational Background
Chad Freeman studied at Salem State University, where he earned a Bachelor of Arts (B.A.) in History in 2012. He also attended North Shore Community College, achieving an Associate of Arts (AA) degree in Liberal Arts from 2010 to 2011. His educational journey began at Newburyport High School, where he completed his General Studies and obtained a High School Diploma from 1997 to 2001.
Expertise in RFP and Digital Marketing
Chad Freeman possesses a strong background in RFP/Q/I practices, which includes creating and managing requests for proposals, qualifications, and information. He is certified in Google Ads, demonstrating his expertise in digital advertising and marketing strategies. His knowledge of computers and technology enables him to stay updated with the latest digital trends.
Diverse Work Experience
Chad Freeman has a diverse work history that includes roles in various capacities. He worked as a Licensing & Agent Set Up Representative at SBLI of Massachusetts in 2013 and served as a Serials Coordinator at EBSCO Industries, Inc. from 2008 to 2010. His experience also includes time as a student at both Salem State University and North Shore Community College, showcasing his commitment to continuous learning.