Jorge Alegre
About Jorge Alegre
Jorge Alegre is a Sr. Renewals Specialist at Aqueduct Technologies, Inc., with a diverse background in customer success and sales management. He has over two decades of experience in various roles across multiple companies, demonstrating expertise in project management and process development.
Current Role at Aqueduct Technologies
Jorge Alegre currently serves as a Sr. Renewals Specialist at Aqueduct Technologies, Inc. He has been in this role since 2022, working from Knoxville, Tennessee. In this position, he focuses on managing customer renewals and ensuring high levels of customer satisfaction. His responsibilities include developing strategies to enhance customer retention and streamline the renewal process.
Previous Experience at Aqueduct Technologies
Prior to his current role, Jorge Alegre worked at Aqueduct Technologies, Inc. as a Sr. Customer Success Manager from 2015 to 2021. During his six years in this position, he was based in Waltham, Massachusetts. His work involved fostering customer relationships and implementing processes to improve customer success outcomes.
Career Background
Jorge Alegre has a diverse career spanning multiple roles and organizations. He worked as an ORS Opportunity Administrator at Connexion Systems & Engineering for Juniper Networks from 2014 to 2015. He also held the position of Director of Licensing Services at MTM Technologies from 1999 to 2009. Other roles include Sales Support Manager at JACO Inc., Client Success Manager at Fastmarkets RISI, and Inside Sales - Maintenance Renewals at RSA Security.
Education and Expertise
Jorge Alegre studied at Bradley University, where he earned a Bachelor of Science degree in Marketing from 1990 to 1994. He possesses expertise in project management, focusing on delivering projects on time and maintaining quality standards. He is recognized for developing repeatable processes that enhance team efficiency and customer satisfaction.
Achievements in Customer Success
Throughout his career, Jorge Alegre has been recognized for his ability to spearhead effective solution strategies that align with organizational goals and meet customer needs. His track record includes enhancing customer satisfaction through the development of efficient processes and strategies in various customer-facing roles.