Zachary James
About Zachary James
Zachary James serves as the Practice Director for Collaboration at Aqueduct Technologies, Inc., where he oversees the Enterprise Collaboration business unit. He has extensive experience in collaboration technologies and previously held roles at Alliant Technologies and Atrion Networking Corporation.
Work at Aqueduct
Zachary James serves as the Practice Director for Collaboration at Aqueduct Technologies, Inc. since 2013. In this role, he has ultimate responsibility for driving successful business outcomes for clients in the Enterprise Collaboration sector. He oversees the overall success of the Enterprise Collaboration business unit, which includes pre-sales solution selling and support. Zachary collaborates closely with Project Managers, Solution Architects, Implementation and Senior Engineers, and the Managed Services team to ensure successful project delivery.
Previous Experience in Collaboration Technology
Before joining Aqueduct Technologies, Zachary James worked at Alliant Technologies as a Network Collaboration Engineer from 2008 to 2011 in the Greater Boston Area. He then transitioned to Atrion Networking Corporation, where he served as a Collaboration Solutions Consultant from 2011 to 2013 in Warwick, RI. These roles contributed to his expertise in collaboration technologies and prepared him for his current responsibilities.
Education and Expertise
Zachary James earned a Bachelor of Science degree in Chemistry and Natural Science from Worcester State University, where he studied from 2002 to 2007. His educational background supports his analytical skills and technical knowledge in the field of collaboration technologies. He specializes in a wide range of collaboration platforms, including Cisco Webex Cloud Services, Zoom Meetings, and Ring Central Platform.
Professional Responsibilities
In his role as Practice Director at Aqueduct Technologies, Zachary James is responsible for ensuring the overall success of the Enterprise Collaboration business unit. His responsibilities include overseeing pre-sales solution selling and providing support to clients. He works closely with various teams to facilitate successful project delivery, ensuring that client needs are met effectively.