Catherine Birney
About Catherine Birney
Catherine Birney is a Regional Support Engineer with a Bachelor of Arts in Humanities from Bob Jones University. She specializes in technical support for macOS and iOS platforms and has been employed at Aquent in Boston since 2017.
Work at Aquent
Catherine Birney has been employed at Aquent as a Regional Support Engineer since 2017. In this role, she provides technical support and solutions, focusing on enhancing customer satisfaction. Her work involves addressing technical issues and ensuring efficient operation of systems, particularly in the Boston, Massachusetts area.
Education and Expertise
Catherine Birney studied at Bob Jones University, where she earned a Bachelor of Arts degree in Humanities. This educational background supports her technical expertise, particularly in enterprise support and communications. She has developed strong skills in managing and deploying Apple devices, specifically utilizing JAMF Pro.
Technical Skills and Experience
Catherine Birney possesses extensive experience in providing technical support for macOS and iOS platforms. Her expertise includes managing and deploying Apple devices, which is enhanced by her proficiency in JAMF Pro. She has a strong focus on improving customer satisfaction through effective technical support.
Background
Catherine Birney has a background in communications, which complements her technical skills in enterprise support. This combination allows her to effectively communicate technical information and provide comprehensive support to users.