Galen Nickel
About Galen Nickel
Galen Nickel is a Technical Writer with extensive experience in the technology sector, including roles at Microsoft and Tableau Software. He has focused on technical writing for educational technology platforms since 2017 and has contributed to the Microsoft MakeCode platform.
Work at Aquent
Galen Nickel has been employed at Aquent as a Technical Writer since 2017. His role involves creating and maintaining technical documentation, ensuring clarity and usability for end users. Aquent is known for providing staffing solutions in creative, digital, and marketing fields, which aligns with Nickel's expertise in technical writing.
Previous Experience at Tableau Software
Prior to his current position, Galen Nickel worked at Tableau Software as a Technical Writer from 2015 to 2016. During his 10-month tenure in Seattle, WA, he focused on developing documentation that supported the use of Tableau's data visualization tools, contributing to user understanding and product adoption.
Experience at Microsoft
Galen Nickel held multiple positions at Microsoft. He served as a Programmer Writer from 2011 to 2014, where he was responsible for creating technical documentation for software products. Additionally, he worked as a Support Escalation Engineer from 2008 to 2009, providing technical support and documentation to resolve customer issues.
Background in Software Development
Before transitioning to technical writing, Galen Nickel worked as a Software Developer at TeleSym from 2002 to 2004. This role provided him with a strong foundation in software development, which informs his technical writing skills and understanding of educational technology platforms.
Education and Expertise
Galen Nickel earned a Bachelor of Science (B.S.) in Computer Engineering from Clemson University, where he studied from 1988 to 1990. His educational background supports his technical writing career, particularly in the field of educational technology, where he has been actively involved since at least 2017.
Contributions to Microsoft MakeCode
Galen Nickel contributed to the Microsoft MakeCode educational platform by creating comprehensive technical documentation. His work has helped enhance the platform's usability, making it easier for educators and students to engage with coding and programming concepts.