Jacquelin Higgins
About Jacquelin Higgins
Jacquelin Higgins is a User Experience Participant Recruiter II at Facebook, currently working onsite in Seattle, Washington. With a background in mental health counseling and extensive education in user-centered design, she focuses on creating functional and aesthetically pleasing designs while advocating for user needs.
Work at Aquent
Jacquelin Higgins has been employed at Aquent as a User Experience Participant Recruiter II onsite at Facebook since 2021. Her role focuses on recruiting participants for user experience research, ensuring that the right individuals are selected to provide valuable feedback on design and functionality. She is based in Seattle, Washington, and has been in this position for three years.
Previous Experience in User Experience Design
Prior to her current role, Jacquelin Higgins worked as a User Experience Designer at Mycelium Youth Network for a brief period in 2019. This experience contributed to her understanding of user-centered design principles and the importance of creating functional and visually appealing designs.
Background in Mental Health Counseling
Jacquelin Higgins has a background in mental health counseling, having worked as a Licensed Mental Health Counselor at South Sound Mental Health Services from 2007 to 2011. This four-year experience in Auburn, Washington, provided her with skills in empathy and understanding user needs, which she applies in her current UX roles.
Education and Expertise
Jacquelin Higgins holds multiple degrees and certifications. She earned a Master of Science in Mental Health Counseling from Central Washington University from 2005 to 2007. Additionally, she completed a Bachelor of Arts in both Philosophy and Psychology at the University of Washington from 2001 to 2004. Most recently, she obtained a Master of Science in Human-Centered Design & Engineering from the University of Washington from 2021 to 2023, along with a Certificate in User-Centered Design from 2020 to 2021.
User Experience Philosophy
Jacquelin Higgins values the entire user experience process, from user research to usability testing. She collaborates closely with UX researchers to advocate for user needs and improve design outcomes. Her passion for creating pixel-perfect designs that are both functional and aesthetically pleasing drives her work in the field.