Jay Munro
About Jay Munro
Jay Munro is a Content PM at Aquent - Microsoft, where he has worked since 2021. He has over a decade of experience in content development and technical writing, with a background in journalism and cinema.
Work at Aquent
Jay Munro has been employed at Aquent as a Content Project Manager since 2021. In this role, he works with Microsoft in Redmond, Washington. His responsibilities include overseeing content management processes and improving user interaction with help content. He has contributed to the development of tools that enhance content delivery and user experience.
Previous Experience at Microsoft
Before joining Aquent, Jay Munro worked at Microsoft for a decade, from 2004 to 2014. He held positions as a Content Developer 2 and Programming Writer 2. During his tenure, he focused on creating and managing technical content, contributing to various projects that supported Microsoft's product documentation.
Education and Expertise
Jay Munro studied at Norwalk Community College, where he earned an Associate of Arts degree in Journalism and Broadcasting. He also attended the University of Bridgeport, obtaining a Bachelor of Fine Arts in Cinema. Additionally, he completed a Distilling Workshop at the Artisan Craft Distilling Institute, earning a certificate in 2014.
Technical Writing and Editing Experience
Jay Munro has extensive experience in technical writing and editing. He served as an Editor of the Canvas 2D specification at W3C from 2012 to 2014. He also worked as a Contract Technical Writer and Tech Lead at Steyer Associates from 2015 to 2020. His freelance writing experience includes contributions to Computer Shopper Magazine from 2000 to 2004.
Projects and Contributions
Throughout his career, Jay Munro has developed various tools and processes to enhance content management. He created a tool for 'Show Me' buttons for C3, which improved user interaction with help content. He also implemented automation in workflow processes using Power Automate, increasing efficiency in content management tasks.