Louis Berner
About Louis Berner
Louis Berner is a Senior Technical Writer at Aquent, with a diverse background in technical writing and project management across several prominent companies, including AT&T and Microsoft. He holds a Bachelor's Degree from Colorado College and a Master's Degree from the University of Arizona, and has received recognition for his engineering innovation at Microsoft.
Work at Aquent
Louis Berner has been employed at Aquent as a Senior Technical Writer since 2022. In this role, he focuses on creating and managing technical documentation, ensuring clarity and usability for end users. His position is remote, allowing him to collaborate with teams across various locations. His expertise in technical writing contributes to the development of high-quality documentation that supports customer engagement and product understanding.
Previous Experience at AT&T
Before joining Aquent, Louis Berner worked at AT&T from 2021 to 2022 as a Program Manager and Customer Experience Digital Producer. His tenure lasted for 8 months and was conducted remotely. In this role, he contributed to enhancing customer experiences through digital solutions and program management.
Education and Expertise
Louis Berner holds a Bachelor's Degree in Biology and Latin American Studies from Colorado College, where he studied from 1982 to 1986. He also earned a Master's Degree from the University of Arizona in the College of Agriculture, focusing on Renewable Natural Resources and Wildlife and Fisheries, from 1990 to 1992. His educational background supports his technical writing skills, particularly in scientific and technical documentation.
Achievements in Technical Writing
Louis Berner has received recognition for his contributions to the field of technical writing. Notably, he was awarded for Engineering Innovation at Microsoft Cloud+Enterprise TechFest, where his concept was voted #1 among over 250 submissions. He has also designed a collaborative publishing workflow for Boeing Commercial Airplane Group, which significantly improved document acceptance rates.
Background in Microsoft
Louis Berner has extensive experience working at Microsoft, where he held various roles from 2001 to 2021. His positions included Senior Technical Writer, Senior Technical Writing Lead, and Customer Experience Program Manager. He was involved in developing customer-facing documentation for Microsoft Azure Stack Edge and managed project budgets and resources for Boeing, enhancing team morale and productivity.