Nicole Morton
About Nicole Morton
Nicole Morton serves as the Shared Services Manager at Aquent, where she has worked since 2019. She has a strong background in human resources and operations, with notable achievements in process improvement and employee satisfaction.
Current Role at Aquent
Nicole Morton serves as the Shared Services Manager at Aquent, a position she has held since 2019. In this remote role, she has focused on enhancing operational efficiency and employee satisfaction. Notably, she has decreased lead time by 1,000 hours through process improvements and has achieved an employee satisfaction rate of 87% by utilizing survey analytics. Her contributions have significantly impacted the department's capabilities.
Previous Experience at NextGen Healthcare
Before joining Aquent, Nicole Morton worked at NextGen Healthcare as a Senior Human Resources Generalist from 2018 to 2019 in Horsham, Pennsylvania. During her tenure, she contributed to various HR initiatives that supported the organization’s human resources functions. Her experience there provided her with insights into HR operations and employee engagement.
Background in Human Resources
Nicole Morton has a solid foundation in human resources, having worked as a Human Resources Associate at Phelan Hallinan Diamond & Jones from 2013 to 2015 in Philadelphia, Pennsylvania. This role allowed her to develop essential HR skills and knowledge that she later applied in her subsequent positions. Her career in human resources spans over a decade, showcasing her commitment to the field.
Education and Expertise
Nicole Morton earned a Bachelor of Business Administration (B.B.A.) with a focus on Human Resources Management from Temple University - Fox School of Business and Management. This educational background has equipped her with the theoretical knowledge and practical skills necessary for her roles in human resources and management.
Achievements in Process Improvement
Throughout her career, Nicole Morton has demonstrated a strong ability to implement process improvements and strategic management initiatives. At Aquent, she successfully reduced costs by $10,000 and human capital hours by 173. Additionally, she led the implementation of Loopio and Payfactors, enhancing the department's operational capabilities and efficiency.