Rosemary Reynolds
About Rosemary Reynolds
Rosemary Reynolds is a Content Operations professional, Content Strategist, and UX Writer currently employed at Aquent in Sunnyvale, California. With extensive experience in content strategy and customer experience, she has held various roles across notable companies, including Visa, Oracle, and PayPal.
Current Role at Aquent
Rosemary Reynolds currently holds the position of Content Operations, Content Strategist, and UX Writer at Aquent. She has been with the company since 2022, working in Sunnyvale, California. In this role, she focuses on enhancing customer experience through effective content strategies and UX writing.
Previous Experience in Content Strategy
Before joining Aquent, Rosemary Reynolds worked at Creative Circle as a Senior Content Strategist for four months in 2021. She also held positions at ATR International as a Design Content Publisher and at Visa as a Digital Content Manager. Her roles have consistently involved developing content strategies that prioritize user experience.
Educational Background
Rosemary Reynolds studied at the University of California, Berkeley, where she earned a Bachelor’s Degree in English Language and Literature. She also completed a Certificate Program in Project Management at UC Berkeley Extension from 2009 to 2011. Additionally, she is currently pursuing a Project Management Certificate in Information Technology Project Management at UC Berkeley Extension.
Expertise in Content Development
Rosemary has extensive experience in content development, including skills in wireframing and information architecture. She has worked with various organizations, including PayPal, Oracle, and Symantec, where she contributed to content strategy and technical documentation. Her expertise in SEO and web analytics supports her ability to optimize content for visibility and engagement.
Advocacy for Customer Experience
Rosemary Reynolds advocates for customer experience (CX) by conducting research and testing to improve user interactions with content. Her background includes roles focused on usability and project management services, emphasizing the delivery of web content and training. This focus on CX has been a consistent theme throughout her career.