Sarah Ream
About Sarah Ream
Sarah Ream serves as an Enterprise Payments Specialist at General Motors, where she has worked since 2019. With a background in banking and a degree in Mathematics and Psychology, she specializes in eCommerce fraud monitoring and integration for dealerships.
Work at Aquent
Sarah Ream has been employed at Aquent as an Enterprise Payments Specialist at General Motors since 2019. In this role, she is responsible for onboarding dealerships to various eCommerce programs, ensuring smooth integration and operation. She leads eCommerce fraud monitoring efforts to minimize financial losses and manages fraud rules based on emerging trends to enhance security measures. Additionally, she produces monthly health reports to analyze performance and resolve issues related to eCommerce transactions.
Education and Expertise
Sarah Ream studied at North Central College from 2001 to 2006, where she earned a Bachelor's degree in Mathematics and Psychology. She has further enhanced her professional qualifications by obtaining certification as an Electronic Transactions Association - Certified Payments Professional (ETA CPP). This educational background supports her expertise in payments and eCommerce fraud management.
Background in Banking
Prior to her current role, Sarah Ream worked at Bank of America in various capacities. She served as a Lead Operations Representative from 2008 to 2012 and as a Relationship Banker from 2016 to 2019. Additionally, she held the position of Financial Center Operations Manager from 2014 to 2016 and worked as an Operations Control Analyst in 2014. Her experience at Bank of America provided her with a strong foundation in customer service and operational management.
Previous Work Experience
Before joining Aquent, Sarah Ream also worked at TCF Bank as a Teller Supervisor from 2005 to 2006 and at ArrowStream as an Operational Data Support Specialist from 2006 to 2008. These roles contributed to her operational expertise and understanding of financial services.
Responsibilities in Fraud Management
In her current role, Sarah Ream is responsible for recognizing and researching new fraud trends in eCommerce transactions. She troubleshoots eCommerce transaction issues to provide seamless service to dealerships and maintains strong working relationships with merchant services providers to ensure quick turnaround times. Her efforts are focused on enhancing security measures and minimizing financial losses associated with fraud.