Sean Gately
About Sean Gately
Sean Gately is an Information Technology Support Engineer with a background in sales and customer service. He has experience in various roles across different companies and holds an Associate's degree in Computer Networking and Security from North Shore Community College.
Current Role at Aquent
Sean Gately has been employed as an Information Technology Support Engineer at Aquent since 2021. He works in Stoneham, Massachusetts, where he applies his technical skills to provide support and solutions in the IT field. His role involves troubleshooting and resolving technical issues, ensuring efficient operation of IT systems, and assisting users with technology-related inquiries.
Previous Work Experience
Before joining Aquent, Sean Gately held several positions that contributed to his professional development. He worked as an Expeditor at Air Culinaire Worldwide for five months in 2019, and as an Inside Sales Representative at OnBrand24 for eight months in 2020. Additionally, he served as an Outside Sales Representative at RCN for six months in 2018 and completed a four-month internship at MicroData in 2021. These roles provided him with valuable experience in sales and customer service.
Education and Qualifications
Sean Gately studied Computer Networking and Security at North Shore Community College, where he earned an Associate's degree from 2020 to 2022. He also attended Merrimack College, pursuing a Bachelor of Science in Electrical Engineering, although he did not complete the degree. His educational background has equipped him with a solid foundation in technology and engineering principles.
Customer Service Skills
Sean Gately possesses extensive experience in customer service, having worked in both face-to-face and over-the-phone settings. His roles in sales and support have honed his ability to communicate effectively with clients and address their needs. This skill set is essential in his current position, where customer interaction is a key component of his responsibilities.
Technical Knowledge and Interests
Sean Gately is well-versed in technology and actively seeks to expand his knowledge base. His educational pursuits and work experiences reflect a commitment to staying updated with industry trends and advancements. This dedication to continuous learning enhances his effectiveness as an Information Technology Support Engineer.