Debbie Durham
About Debbie Durham
Debbie Durham serves as the Global Services Integration Manager for ARC Document Solutions, where she has worked since 2019. With extensive experience in managed print services and strategic analysis, she has held various roles at Ricoh USA, Inc. and IKON Office Solutions over her career.
Work at ARC Document Solutions
Debbie Durham has been serving as the Global Services Integration Manager for Managed Print Services (MPS) at ARC Document Solutions since 2019. In this role, she is responsible for facilitating regional team meetings to ensure effective communication and consistency within the Managed Print Services program. She also prepares and participates in Quarterly Business Reviews, focusing on assessing and strategizing business performance. Additionally, she conducts onsite analyses, including site surveys, to provide recommendations for fleet optimization.
Previous Experience at Ricoh USA, Inc.
Prior to her current role, Debbie Durham worked at Ricoh USA, Inc. in various capacities from 2007 to 2019. Her positions included Operations Analyst, Managed Services Analyst, and Strategic Opportunity Analyst. In these roles, she focused on pricing, deal management, and governance, contributing to the overall efficiency of operations and client services. Her experience at Ricoh spanned both remote and client on-site environments.
Career at IKON Office Solutions
Debbie Durham's career at IKON Office Solutions spanned from 1997 to 2007, during which she held multiple roles. She started as a Contract Compliance Specialist and progressed to positions such as Customer Liaison Manager, Financial Analyst, and National Account Supervisor. Her responsibilities included managing customer relationships, overseeing financial performance, and ensuring compliance with contracts. This diverse experience contributed to her expertise in account management and operational oversight.
Education and Expertise
Debbie Durham has developed a strong foundation in financial analysis, deal management, and operational strategy throughout her career. Her expertise includes preparing sales proposals, conducting financial performance reviews, and facilitating team communications. This skill set supports her current role in managing global services and optimizing print solutions for clients.