Edward Senior
About Edward Senior
Edward Senior serves as Billing and Technical Support for the Region 3 Help Desk at ARC Document Solutions, where he ensures data integrity and provides technical and billing support for clients. He has over 30 years of experience in various roles within the banking and technical support sectors.
Work at ARC Document Solutions
Edward Senior has been employed at ARC Document Solutions since 2015, where he holds the position of Billing and Technical Support for the Region 3 Help Desk - Software. In this role, he is responsible for providing technical support through the ARC Fleet Manager specifically for Region 3 clients. Additionally, he offers billing support utilizing the Abacus system to ensure accurate financial transactions and client satisfaction.
Previous Employment Experience
Before joining ARC Document Solutions, Edward Senior worked at The RWC Group as Analysis III from 1998 to 2014, accumulating 16 years of experience in analysis. He also held the position of Group Leader at Wells Fargo Bank from 1995 to 1998 for three years. Earlier in his career, he worked at Bank of America as Research Adjustments Clerk III from 1984 to 1995, where he spent 11 years in the Houston, Texas area.
Education and Expertise
Edward Senior completed his high school education at Mayfield Central School in Mayfield, NY, where he studied Business and Accounting, earning his High School Diploma from 1977 to 1983. He also attended Mayfield Jr/Sr High School, focusing on Business Administration and Management, and achieved his High School Diploma from 1978 to 1983. His educational background supports his roles in billing, technical support, and data management.
Data Integrity Responsibilities
In his current role at ARC Document Solutions, Edward Senior is responsible for data scrubbing to maintain data integrity for Region 3 and GS clients. This involves ensuring that all data is accurate and reliable, which is essential for effective billing and technical support services.