Eric Albarillo
About Eric Albarillo
Eric Albarillo is a Senior Technical Support Engineer with extensive experience in technical support and healthcare IT. He has worked at notable companies including Sony Computer Entertainment America and Kaiser Permanente, and has been with ARC Document Solutions since 2007.
Work at ARC Document Solutions
Eric Albarillo has served as a Senior Technical Support Engineer at ARC Document Solutions since 2007. In this role, he provides technical support and solutions to clients, ensuring the smooth operation of document management systems. His extensive experience in technical support allows him to address complex issues effectively, contributing to the overall efficiency of the organization. He has been with ARC Document Solutions for 17 years, demonstrating a long-term commitment to the company and its clients.
Current Role at Kaiser Permanente
Since 2016, Eric Albarillo has been working at Kaiser Permanente as a Health Care IT Systems Administrator, KPIT Applications Specialist, and Pharmacy Automation-Informatics. In this multifaceted role, he is responsible for managing healthcare IT systems and applications, focusing on pharmacy automation and informatics. His expertise in health information technology supports the organization in delivering quality healthcare services and improving operational efficiencies.
Previous Experience at Sony Computer Entertainment America
Eric Albarillo worked at Sony Computer Entertainment America LLC from 2003 to 2007 as part of the Technical Support Consumer Services team. During his four years in Foster City, California, he provided technical assistance to customers, addressing inquiries and resolving issues related to Sony products. This experience laid the foundation for his career in technical support and customer service.
Background in Technical Support
With over two decades of experience in technical support, Eric Albarillo has developed a strong skill set in troubleshooting and problem resolution. His career spans various industries, including entertainment and healthcare, where he has applied his technical knowledge to enhance customer satisfaction and operational efficiency. His background reflects a commitment to continuous improvement and professional development in the field of IT support.