Frank Loughan
About Frank Loughan
Frank Loughan serves as the Vice President of Revenue Operations at ARC Document Solutions, where he focuses on enhancing customer experience and improving operational efficiency. He has extensive experience in sales and marketing, having held various leadership roles within the company and other organizations since the early 2000s.
Current Role at ARC Document Solutions
Frank Loughan serves as the Vice President of Revenue Operations (Rev Ops) at ARC Document Solutions, a position he has held since 2021. In this role, he focuses on improving operational efficiency across the full customer life cycle. He has implemented the Rev Ops methodology to enhance customer experience and align sales, marketing, and customer success operations to drive growth within the organization.
Previous Experience at ARC Document Solutions
Frank Loughan has held multiple roles at ARC Document Solutions over the years. He served as Vice President of Sales & Marketing from 2008 to 2011, followed by a position as Regional Vice President from 2011 to 2013. He then transitioned to Senior Regional Vice President from 2013 to 2016, and later as Vice President of Sales Operations from 2016 to 2021. His tenure at ARC Document Solutions spans over a decade, during which he contributed to various strategic initiatives.
Professional Background
Prior to his extensive career at ARC Document Solutions, Frank Loughan worked as a Strategic Sales Consultant at PLP Digital Systems Inc from 2005 to 2008. He also served as a Sales Representative at Buckeye Business Products from 2002 to 2005. Additionally, he was a Customer Advisory Board Member at HubSpot from 2022 to 2023, further enhancing his expertise in sales and marketing operations.
Education and Academic Background
Frank Loughan studied at Virginia Tech, where he earned a Bachelor of Arts degree in Political Science, Communications, and International Studies from 1995 to 1999. He also attended Watchung Hills Regional High School from 1991 to 1995. His educational background has provided him with a strong foundation in various disciplines relevant to his professional roles.