James Perkins
About James Perkins
James Perkins is a Service Technician at ARC Document Solutions, specializing in managing print costs and servicing printers. He has a diverse background in print services, having worked in various roles across multiple companies since 2011.
Current Role at ARC Document Solutions
James Perkins has been employed at ARC Document Solutions as a Service Technician since 2018. He operates in the Oklahoma City, Oklahoma area and has accumulated six years of experience in this role. His responsibilities include managing print services and ensuring customer satisfaction through effective service delivery.
Previous Experience in Print Services
Prior to his current position, James Perkins worked as a Digital Color Print Technician at ARC Document Solutions from 2011 to 2013 in King of Prussia, PA. He has also held various roles in the print services industry, including a Service Technician role where he specialized in managing print costs through managed print services.
Education and Technical Skills
James Perkins studied at the Benjamin Franklin Institute of Technology, where he achieved an Associate of Science degree in Health Information Technology from 2013 to 2015. He possesses technical skills in archiving, binding, and working with construction plans, as well as expertise in servicing printers from brands such as Canon, HP, Oce, and Xerox.
Diverse Work History
James Perkins has a diverse work history that includes roles outside of print services. He worked as a Rural Carrier Associate at the United States Postal Service for three months in 2017 and held positions at Inceed as an Epic Deployment Tech and at Ace Hardware Corporation as a Sales Associate. He also worked as a Production/Installer Tech at Signarama and provided helpdesk support at Apex Systems.
Focus on Customer Satisfaction
In his professional roles, James Perkins emphasizes customer satisfaction, particularly in the realm of print services. His focus on meeting client needs contributes to the overall effectiveness of the services he provides.