Jerome Hong
About Jerome Hong
Jerome Hong is the Sales and Operation Integration Manager at ARC Document Solutions, where he has worked since 2014. He has a strong background in sales and operations, having previously held positions at various companies, including a significant role at America Works and a successful tenure at Xerox.
Work at ARC Document Solutions
Jerome Hong has been employed at ARC Document Solutions since 2014, currently holding the position of Sales and Operation Integration Manager. In this role, he focuses on integrating sales strategies and operational processes to enhance efficiency and performance. Prior to this position, he served as the Managed Print Services Manager at ARC from 2010 to 2011, where he implemented new marketing plans for Software as a Service (SaaS) and managed their rollout in the region.
Education and Expertise
Jerome Hong studied at the University of Humanitarian Studies from 1984 to 1989, where he earned a Bachelor of Science degree in Humanitarian Studies. He also attended Lincoln from 1980 to 1983. His educational background supports his expertise in sales and operations management, particularly in the context of service integration and team leadership.
Background in Sales Management
Jerome has extensive experience in sales management, having successfully managed a team of 15 Account Managers at ARC Document Solutions. This team was responsible for handling over 150 accounts in the Northern California Region. His previous role as Accounts Executive/Job Developer at America Works in 2008 involved overseeing the growth of multiple reprographics stores, where he achieved a 500% increase in revenue, reaching $5,000,000 in annual gross sales.
Previous Experience at Xerox
Before joining ARC Document Solutions, Jerome worked at Xerox as the Regional High-Speed Digital Manager in the Commercial Services Group from 1999 to 2001. In this position, he was responsible for managing digital services and contributing to the company's operational success in the region.