Joyce Duzan
About Joyce Duzan
Joyce Duzan is a Central Ohio Account Manager at ARC Document Solutions, specializing in graphics and managed print solutions. With a background in business and personnel labor relations, she has extensive experience in document solutions and sales management.
Work at ARC Document Solutions
Joyce Duzan has been serving as the Central Ohio Account Manager - Graphics & Managed Print Specialist at ARC Document Solutions since 2020. In this role, she focuses on managed print solutions, providing competitive recommendations for plotters and copiers. Her expertise includes scanning and archiving solutions, which address the time-critical information needs of customers. Duzan previously worked at ARC Document Solutions as a Managed Print Specialist for four months in 2020 and as a Document Solutions Consultant from 2019 to 2020.
Education and Expertise
Joyce Duzan studied at Franklin University, where she earned a Bachelor of Science in Business Administration (BSBA) and a Bachelor of Personnel Administration (BPA) from 1978 to 1982. She also attended The Ohio State University for one year in 1977. Duzan has developed expertise in Building Information Modeling (BIM) services and drone services as part of her document solutions offerings. Her educational background supports her knowledge in business and personnel labor relations.
Background
Joyce Duzan has a diverse professional background in managed print services and account management. Before her current role at ARC Document Solutions, she worked at Staples for six years as a Field Account Manager for Managed Print Services and previously as a Technology Solutions Account Executive. Duzan has experience in recruiting, training, and managing sales talent, which has contributed to her ability to develop sales opportunities and manage territories effectively.
Previous Employment Experience
Prior to her current position, Joyce Duzan held multiple roles at Staples, including Field Account Manager for Managed Print Services from 2014 to 2020 and Technology Solutions Account Executive from 2010 to 2014. Her experience at ARC Document Solutions also includes a brief tenure as a Managed Print Specialist in 2020 and as a Document Solutions Consultant from 2019 to 2020. This extensive experience in the industry has equipped her with a comprehensive understanding of managed print solutions.