Kelly Smith
About Kelly Smith
Kelly Smith is a Customer Service Representative and Repro Support professional at ARC Document Solutions, where she has worked since 2016. She holds a Bachelor's degree in Social Sciences from Mercer University and has previous experience as a Front Desk and Crisis Line Operator at Hodac, Inc.
Work at ARC Document Solutions
Kelly Smith has been employed at ARC Document Solutions since 2016. In her role as a Customer Service Representative and Repro Support, she has accumulated eight years of experience. Her responsibilities include assisting customers with their needs and providing reprographic support, contributing to the overall efficiency of the company's operations.
Education and Expertise
Kelly Smith completed her high school education at The Westfield Schools, where she focused on College Prep and earned her High School Diploma in 2005. She furthered her education at Georgia Military College-Warner Robins Campus, obtaining an Associate's degree in Science with a concentration in Psychology in 2007. Additionally, she pursued a Bachelor's degree in Social Sciences at Mercer University, which she completed in 2014.
Previous Employment at Hodac, Inc.
Before joining ARC Document Solutions, Kelly Smith worked at Hodac, Inc. from 2014 to 2016. In her position as a Front Desk and Crisis Line Operator, she was responsible for managing front desk operations and providing support on the crisis line. This role enhanced her customer service skills and experience in a fast-paced environment.
Background
Kelly Smith's educational journey began at The Westfield Schools, where she spent 13 years. After achieving her high school diploma, she attended Georgia Military College-Warner Robins Campus for two years, followed by Mercer University. Her diverse educational background has equipped her with knowledge in psychology and social sciences, which complements her customer service roles.