Matthew Rose
About Matthew Rose
Matthew Rose is a Customer Service Representative at Arc Document Solutions in San Ramon, California, where he has worked since 2015. He has a background in graphic and web design, social media management, and photography, which supports his customer service role.
Work at ARC Document Solutions
Matthew Rose has been employed at ARC Document Solutions since 2015, serving as a Customer Service Representative for nine years in San Ramon, California. In this role, he engages with customers and addresses their needs effectively. His previous position at ARC was as a Sales Estimator, where he worked for ten months from 2015 to 2016. This experience provided him with a foundational understanding of the company's services and customer expectations.
Education and Expertise
Matthew Rose studied at Seattle Pacific University, where he earned a Bachelor's degree in Theological Studies from 2008 to 2012. His educational background provides him with a unique perspective that complements his professional roles. He possesses expertise in graphic and web design, which enhances his capabilities in customer service. Additionally, he has experience managing social media, further aiding in customer engagement.
Background
Before joining ARC Document Solutions, Matthew Rose worked at Profit Recovery Partners as an Analyst from 2016 to 2017 in Costa Mesa, California. His role involved analytical tasks that contributed to the company's operational efficiency. He also served as Re:new Staff at Bellevue Presbyterian Church from 2012 to 2014 in Bellevue, Washington, where he gained experience in a community-focused environment.
Skills and Contributions
Matthew Rose possesses skills in photography, which allows him to contribute creatively to various projects. His background in graphic and web design, combined with his customer service experience, enables him to approach tasks with a well-rounded perspective. His ability to manage social media effectively supports his role in engaging with customers and enhancing their experience.