Sam Moertle
About Sam Moertle
Sam Moertle serves as the Service Center Manager at ARC Document Solutions, where he has worked for 35 years. He previously held a customer service role at Kroger for seven years.
Work at ARC Document Solutions
Sam Moertle has been employed at ARC Document Solutions as a Service Center Manager since 1989. With over 35 years of experience in this role, he has developed extensive knowledge in managing service operations within the document solutions industry. His responsibilities include overseeing daily operations, ensuring customer satisfaction, and managing staff to meet service delivery goals.
Previous Experience at Kroger
Before joining ARC Document Solutions, Sam Moertle worked at Kroger in Columbus, Ohio, from 2011 to 2018. During his seven years in customer service, he gained valuable experience in customer relations and service management. This role helped him develop skills in addressing customer needs and enhancing service quality.
Education and Expertise
Sam Moertle studied at the University of Cincinnati from 1986 to 1990, focusing on Liberal Arts and Business. Although he did not achieve a formal degree, his education provided a foundation in critical thinking and business principles that contribute to his management role at ARC Document Solutions.
Background
Sam Moertle has spent a significant portion of his career in Columbus, Ohio. His long tenure at ARC Document Solutions highlights his commitment to the document solutions field. His previous experience at Kroger further complements his background in customer service and operational management.