Steve Locklar
About Steve Locklar
Steve Locklar serves as the Director of Operations for Managed Print Services in North Carolina, South Carolina, and Tennessee at Arc Document Solutions, overseeing a substantial customer base and a cross-functional operations team. With extensive experience in the managed print services sector, he has held various managerial roles and collaborates with major industry vendors.
Current Role at ARC Document Solutions
Steve Locklar serves as the Director of Operations for Managed Print Services in North Carolina, South Carolina, and Tennessee at ARC Document Solutions. He has held this position since 2012, overseeing a substantial regional customer base that includes over 40 offices. In this role, he manages a cross-functional operations team responsible for the daily operational activities of more than 300 Managed Print Services accounts. His responsibilities include the implementation of new MPS accounts, which encompasses equipment logistics, installation, testing, and customer training.
Previous Experience at ARC Document Solutions
Prior to his current role, Steve Locklar worked at ARC Document Solutions as an Operations Manager for Managed Print Services in Pennsylvania and New Jersey from 2007 to 2012. He also held the same position from 2002 to 2007, focusing on managed print services in San Ramon, California. In these roles, he developed expertise in operational management and service delivery within the managed print services sector.
Background in Document Services
Before joining ARC Document Solutions, Steve Locklar worked at Ikon Document Services as a Site Manager for On-Site Management Services from 1997 to 2002. This experience contributed to his understanding of document management solutions and operational efficiency in service delivery.
Education and Expertise
Steve Locklar studied at Winthrop University from 1992 to 1996, where he gained foundational knowledge that supports his career in operations and managed print services. His educational background, combined with extensive industry experience, equips him with the skills necessary to oversee complex operational processes and collaborate effectively with sales and technology teams.
Collaboration with Industry Partners
In his current role, Steve Locklar collaborates with major vendor and manufacturing partners, including HP, Oce, Canon, KIP, Xerox, Konica Minolta, and Ricoh. This collaboration is essential for integrating products and services that meet the needs of ARC's customers, particularly during the assessment and proposal phases.