Karen Mortagne
About Karen Mortagne
Karen Mortagne is a Technicien Qualité Logistique at Arc International, where she has worked since 2015. She specializes in Quality Management Systems and focuses on improving service quality and customer satisfaction through cross-functional projects.
Work at Arc International
Karen Mortagne has been employed at Arc International as a Technicien Qualité Logistique since 2015. In her role, she works autonomously on cross-functional projects aimed at identifying and eliminating root causes of both internal and external customer complaints. Her focus on quality management systems plays a critical role in enhancing service quality within the organization.
Education and Expertise
Karen Mortagne studied at Alexandre Ribot, where she completed a BTS Assistante de Direction from 1997 to 1999. This educational background has equipped her with skills relevant to her current role in quality management. She specializes in Quality Management Systems and has developed expertise in coordinating quality initiatives to improve customer satisfaction.
Background
With nearly a decade of experience at Arc International, Karen Mortagne has established herself in the field of logistics quality management. Her role involves collaboration with both management and field teams, ensuring that quality initiatives align with organizational goals. She has a strong focus on addressing customer complaints and enhancing service delivery.
Achievements in Quality Management
Karen Mortagne actively participates in quality initiatives that aim to improve service quality and customer satisfaction. She coordinates these initiatives with various teams and also serves as a trainer on specialized topics that are strategically important to the organization. Her contributions help foster a culture of quality within Arc International.