Michael Blondel
About Michael Blondel
Michael Blondel serves as the Responsable de l’Excellence Opérationnelle at Arc, where he has worked since 2015. He leads a team focused on Quality, Health, Safety, and Environment, enhancing customer satisfaction and promoting continuous improvement in a glass production unit.
Work at Arc
Michael Blondel has served as Responsable de l’Excellence Opérationnelle at Arc since 2015. In this role, he engages with production teams and clients to assess and enhance customer satisfaction. He leads a team focused on Quality, Health, Safety, and Environment (HSE) and Continuous Improvement within a glass production unit that operates 14 lines and employs 800 individuals. His responsibilities include guiding management in the implementation of Quality Management Systems, specifically ISO 9001, to ensure compliance and enhance operational efficiency.
Education and Expertise
Michael Blondel studied at Lycée Technique André Malraux in Béthune, where he focused on informatique industrielle. He completed his studies with a BTS degree from 1992 to 1994. His educational background provides him with a strong foundation in industrial computing, which supports his current role in operational excellence and quality management.
Background
Michael Blondel has accumulated extensive experience in operational excellence over the past nine years at Arc. His role involves overseeing performance management and developing action plans to promote new methods aimed at improving overall performance. His engagement with both production teams and clients underscores his commitment to enhancing customer satisfaction and operational efficiency.
Achievements
In his position as Responsable de l’Excellence Opérationnelle, Michael Blondel has successfully led initiatives to implement Quality Management Systems, particularly focusing on ISO 9001 standards. His leadership in the Quality, Health, Safety, and Environment (HSE) domain has contributed to the operational success of the glass production unit, ensuring a safe and efficient working environment for the 800 employees.