Sanathanan Nambiar
About Sanathanan Nambiar
Sanathanan Nambiar is a Customer Service Manager at Arc International, where he has worked since 2006. He specializes in the SAP SD Module, contract negotiations, and developing customer service policies, contributing to operational efficiency in Ras al-Khaimah, United Arab Emirates.
Work at Arc International
Sanathanan Nambiar has served as the Customer Service Manager at Arc International since 2006, accumulating 18 years of experience in this role. He operates from Ras al-Khaimah, United Arab Emirates. In this position, he focuses on enhancing customer service policies and managing export sales administration. His responsibilities include shipment planning and payment follow-up, which contribute to operational efficiency within the organization.
Education and Expertise
Sanathanan Nambiar studied at the University of Calicut, where he earned a Master's degree in Economics. His educational background supports his expertise in customer service management and contract negotiation. He is a key user of the SAP SD Module, which aids in system and process improvements, demonstrating his proficiency in leveraging technology for operational enhancements.
Background
Sanathanan Nambiar has extensive experience in customer service management, particularly in the context of export sales. His role involves negotiating and finalizing contracts with customers, ensuring competitive terms and well-defined service levels. His leadership skills are evident in his ability to manage and coach a team, driving them towards delivering cost-effective solutions.
Achievements in Customer Service Management
In his capacity as Customer Service Manager, Sanathanan Nambiar has played a crucial role in developing customer service policies that align with organizational goals. His contributions to shipment planning and payment follow-up have significantly enhanced operational efficiency. His experience in negotiating contracts has also ensured that customer relationships are maintained with competitive terms.