Holly Thacker
About Holly Thacker
Holly Thacker is an Information Technology Support Engineer with experience in customer service and sales roles across various companies. She has a Bachelor of Arts in Event Management from the University of Central Lancashire and has worked in the IT support field since 2020.
Work at Arca Blanca
Holly Thacker has been employed at Arca Blanca as an Information Technology Support Engineer since 2020. In this role, she is responsible for providing technical support and solutions to clients, ensuring that IT systems operate efficiently. Her position involves troubleshooting issues, assisting with software installations, and maintaining system performance.
Previous Employment Experience
Prior to her current role, Holly Thacker held various positions in customer service and sales. She worked at White Stuff as a Customer Service Advisor for three months in 2014. In 2017, she served as a Senior Sales and Service Advisor at Travelsphere for five months and later as a Customer Service Team Lead at the same company for one year. Additionally, she was a Software Support Analyst at G Touring from 2018 to 2020.
Education and Expertise
Holly Thacker studied at the University of Central Lancashire, where she earned a Bachelor of Arts (B.A.) in Event Management from 2011 to 2014. Her educational background has equipped her with skills relevant to both event management and customer service, contributing to her effectiveness in her roles in the IT support and service sectors.
Background in Customer Service
Holly Thacker has a solid background in customer service, having worked in various roles that emphasize client interaction. She was a Sales Assistant at The Co-operative Group for one year and held multiple positions at All Leisure Holidays, including Senior Sales and Service Advisor and Customer Service Advisor, from 2014 to 2017.
Early Education
Holly Thacker completed her early education at Bishop Stopford School from 2004 to 2011. This foundational education provided her with the skills necessary for her subsequent academic and professional pursuits.