Kelly (Lynch) Russell
About Kelly (Lynch) Russell
Kelly (Lynch) Russell serves as the Chief Commercial Officer at Arena and has extensive experience in customer success and business development across various organizations. A breast cancer survivor, she advocates for awareness and survivorship, drawing from her personal journey.
Current Role at Arena
Kelly (Lynch) Russell serves as the Chief Commercial Officer at Arena, a position she has held since 2023. In this role, she is responsible for overseeing commercial strategies and driving growth initiatives within the organization. Her leadership focuses on enhancing customer engagement and expanding market presence.
Previous Experience at IDG
Prior to her current role, Kelly worked at IDG (International Data Group) from 1993 to 1996. During her three years there, she held positions in Corporate HR, as an HR Generalist, and as a Marketing Program Manager. Her experience at IDG provided her with foundational skills in human resources and marketing within the technology sector.
Career at EdAssist by Bright Horizons
From 2015 to 2021, Kelly served as Vice President of Customer Success & Account Management at EdAssist by Bright Horizons. Over her six-year tenure, she focused on enhancing customer satisfaction and managing client relationships, contributing to the company's growth and service delivery.
Education and Academic Background
Kelly studied at Saint Michael's College, where she earned a Bachelor's degree in Business and Spanish from 1988 to 1992. She furthered her education with graduate courses in Business and Statistics at Bentley University. This academic background supports her expertise in business management and analytics.
Advocacy and Community Involvement
In addition to her professional roles, Kelly is involved with the Ellie Fund as a member of the Development Committee since 2023. She advocates for breast cancer awareness and survivorship, drawing from her personal experience as a breast cancer survivor. Her advocacy work emphasizes the importance of support and resources for those affected by breast cancer.