Dennis Cole Jr
About Dennis Cole Jr
Dennis Cole Jr is a Support Services Engineer at Arete, where he has worked remotely since 2023. He has a diverse background in customer service and technology, having held various roles at Walt Disney World and Alamo Drafthouse Cinema, and holds a Bachelor in Computer & Networking Security.
Current Role at Arete
Dennis Cole Jr. serves as a Support Services Engineer at Arete, a position he has held since 2023. He works remotely, contributing to the company's support services. His role involves providing technical assistance and ensuring the smooth operation of systems, reflecting his expertise in technology.
Previous Experience at Walt Disney World
Dennis has extensive experience at Walt Disney World, where he worked in various capacities. He served as an Operations Trainer from 2009 to 2014, followed by a role as Operations Coordinator from 2011 to 2014. Additionally, he has been employed as a Spa Host since 2014, accumulating a decade of service in this role.
Experience at Alamo Drafthouse Cinema
In 2021, Dennis worked as a Bartender at Alamo Drafthouse Cinema for four months. This role added to his diverse work experience, showcasing his adaptability in different service environments.
Educational Background and Qualifications
Dennis Cole Jr. has a diverse educational background. He studied at Pasco-Hernando State College, earning an Associate of Arts in Art/Art Studies from 2004 to 2006. He then pursued studies in Massage Therapy at Sanford-Brown Institute-Tampa, achieving an Advanced Massage Therapy certification from 2007 to 2008. He later transitioned to technology, obtaining a Bachelor of Science in Computer and Network Security from Wilmington University, which he completed in December 2020.
Career Transition to Technology
Dennis transitioned from a customer service career at Walt Disney World to a focus on technology. This shift was driven by his passion for learning new computer systems, leading him to pursue a degree in Computer and Network Security. His background in customer service complements his technical skills, allowing him to effectively support users in his current role.