Jimmy Figgins
About Jimmy Figgins
Jimmy Figgins is a Senior Security Analyst with extensive experience in cybersecurity, having worked at Computer Services, Inc. and Arete. He holds a Bachelor's Degree in Telecommunications Systems Management from Murray State University and has developed various security processes and documentation throughout his career.
Current Role as Senior Security Analyst
Jimmy Figgins currently serves as a Senior Security Analyst at Arete, a position he has held since 2023. In this role, he is responsible for managing client-related tasks within the ConnectWise Manage ticketing system, which is integral to the Client Handling Lifecycle. He also conducts perimeter scans of client infrastructure to identify vulnerabilities and reports these findings to the Incident Response Team for escalation. Additionally, he participates in 'Handler on Duty' shifts to support the Incident Response Team in addressing client matters.
Previous Experience at Arete
Before his current role, Figgins worked at Arete as a Security Analyst from 2021 to 2023. During this time, he contributed to the development of internal training and process documentation aimed at enhancing the efficiencies of the Security Operations Center. He also collaborated with the Forensics team, engaging in threat hunting activities utilizing Indicators of Compromise and Tactics, Techniques, and Procedures.
Career at Computer Services, Inc.
Jimmy Figgins has extensive experience at Computer Services, Inc., where he held multiple positions over several years. He began as a Customer Software Support Analyst Intern in 2015, followed by roles as a Customer Network Support Analyst for 8 months in 2016 and as a NOC Security Analyst – Tier 1 from 2016 to 2018. He advanced to NOC Security Analyst – Tier 2 from 2018 to 2021, accumulating a total of three years of experience in Fort Collins, Colorado.
Educational Background
Figgins holds a Bachelor’s Degree in Telecommunications Systems Management from Murray State University, where he studied from 2013 to 2015. He also earned an Associate’s Degree in Computer Information Technology from Dyersburg State Community College, completing his studies from 2009 to 2011. His educational background provides a solid foundation for his career in security analysis and technology.
Early Career and Other Roles
In addition to his roles in security analysis, Jimmy Figgins has held various positions early in his career. He worked as a Computer Lab Assistant at Murray State University in 2014 and as a Computer Technician in 2015. He also gained experience as an IT Intern at Security Bank in 2010 and served as Operations Manager at City Liquor Inc from 2003 to 2012, where he managed operations for nine years.